Our deliberate and strategic focus on reputation management
and issues management allows the Charleston|Orwig team to
deliver measured counsel and effective action that crosses a
broad range of industries. We pride ourselves on meeting and
surpassing client objectives.
When this Eastern utility took over operation of coal and hydroelectric power
plants in Montana, image challenges arose. Charleston|Orwig authored a corporate
reputation management program that included a broad-based comprehensive survey
of state residents. This effort forged a partnership between business, community
and the University of Montana that helped establish the “newcomer” as a caring
and responsible corporate citizen. The information developed also gave the
corporation valuable insight regarding Montanans’ attitudes on a wide range
of subjects.